Upon review of my steps taken so far I notice that the above webpage (where I got SetupProd_OffScrub.exe) only mentions 'Office 365 Office 2019 Office 2016 Office 2013'. I created a new Windows user on another system running MS-Office 2019 and was able to easily connect to exchange server. If you need to uninstall a specific version of MS Office (for example, only MS Office 2013. To remove all versions of Office that are installed on the computer, run the command: SaRAcmd.exe -S OfficeScrubScenario AcceptEula -Officeversion All. MSRT is generally released monthly as part of Windows Update or as a standalone tool available here for download.

MSRT finds and removes threats and reverses the changes made by these threats. We then purchased and installed MS-Office 2019 but Outlook still presents the same error when trying to connect to Exchange server. Run a command prompt as an administrator and change to the SaRACmd directory: CD C:ToolsSaRACmd. Windows Malicious Software Removal Tool (MSRT) helps keep Windows computers free from prevalent malware. Click I agree after reading the terms of service Tick your Office products The Office removal tool. We encountered an issue connecting Outlook 2003 toĪn exchange server that we could not resolve so we un-installed all MS-Office software and also ran SetupProd_OffScrub.exe downloaded from here: Install the Microsoft Office uninstall tool Press Install when the security warning pops up. Outlook 2003, Word, Excel, Access were from other years. A computer system used to have several versions of MS-Office installed (including 2003, 2007, 2010). I'm not sure which forum to post my question.

Complete microsoft uninstall tool